Frequently Asked Questions

Everything you need to know about your luxury boutique experience.

How do I determine my correct size?

We recommend consulting our comprehensive Size Guide, which includes detailed measurements for bras, briefs, and hosiery to ensure the perfect fit for your silhouette.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, in their original packaging, and with all tags and hygiene seals intact within 30 days of purchase.

How should I care for my luxury lingerie?

To preserve the delicate lace and intricate hardware, we strictly recommend hand washing your garments in cold water with a gentle silk or lingerie detergent.

Do you offer discreet shipping?

Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy while maintaining the security of your purchase.

Can I change or cancel my order after it has been placed?

Our team processes orders rapidly to ensure quick delivery; therefore, changes or cancellations can only be made within 30 minutes of order placement.

Do you offer international shipping?

We provide premium international shipping to most global destinations, with delivery times and duties calculated at checkout based on your specific location.